News:

You probably already know about the quality of service that comes with a bookanengineer support case, but did you know that all support cases are fully recorded by our engineers and made available on-line?

The case progress is entered into our web site in real-time, so customers can monitor case developments as they happen, no need to call and chase, it's all there, engineer notes, links to associated web sites and all emails sent between the engineer and customer.

If you'd like to get a taste for the kind of service you can expect with a bookanengineer support case, utilise the following login details and access the system as a demonstration user.

email address: demo@demo.com
password: demo

To access the login, click on the menu bar where the customer name reads "guest", or you can click on the left where the customer status reads "off-line". Once you are on-line, you can view demonstration cases from the support section of our web site.